Natural Gas Safety

For gas leaks or broken lines call 24 hours:

Hattiesburg:     (601) 544-6001
Magee:             (601) 849-3751
Pearl:                (601) 939-3275

If after hours:

Hattiesburg:     (601) 544-6001
Magee:             1-877-945-5427 (1-877-WILLGAS) **toll free
Pearl:                (601) 939-3275

*Anytime in which you cannot get through to Willmut Gas, CALL 911!

 

Call Before You Dig

http://www.call811.com/

Safe operation of local pipelines is a top priority for Willmut Gas. Safety takes all of us working together - pipeline operators, contractors, landowners, and neighbors.   Dig Safely -- avoid damage to pipelines!

When digging, excavating, drilling or moving the earth in any way that could damage underground utility facilities, contact Mississippi One Call (800) 227-6477 or simply dial 811 no less than 2 days before starting the excavation.

How to Recognize Gas or Pipeline Leaks

An odorant has been added to natural gas to give it a distinctive decaying smell.  Additional signs that may indicate a leak include: dirt, grass of leaves blowing from an area where a pipeline is located, fire coming from the ground or from valves along the pipeline route, continuous bubbling in wet or flooded areas or in marshlands, rivers, creeks, or bayous, or a hissing or roaring sound caused by escaping gas. 

If you smell a gas leak, hear a hissing sound, or notice dirt, grass, or leaves blowing from an area where a pipeline is located, or notice any of the other indicators, it may be a sign of a gas leak.

What Should You Do If You Notice a Gas Leak?

  • Leave the area immediately
  • Do not operate or use ignition sources such as phones, flashlights, cigarettes, any kind of an open flame, and do not start a car.
  • Once you've moved away from the odor, call Willmut Gas immediately, 24 hours a day at:

Hattiesburg:     (601) 544-6001
Magee:             (601) 849-3751
Pearl:                (601) 939-3275

If after hours:

Hattiesburg:     (601) 544-6001
Magee:             1-877-945-5427 (1-877-WILLGAS) **toll free
Pearl:                (601) 939-3275

*Anytime in which you cannot get through to Willmut Gas, CALL 911!

Odor Fade (Loss of Odorant)

Odor fade (loss of odorant) can cause the odorant to diminish so that it is not detectable.  Do not rely on your sense of smell alone to detect the presence of natural gas.

Odor fade is caused by physical and chemical processes.  It occurs predominantly in installations of new pipe rather than in existing pipe. Odor fade is more pronounced in new steel pipe, and in pipe of larger diameter and longer length. However, it can also occur in plastic pipe, and in smaller pipe installations. In addition, if a natural gas leak occurs underground, the surrounding soil may cause odor fade.

New installations or additions of pipe may require the conditioning of the pipe before it is placed into service to prevent odor fade. Other factors that may cause odor fade include:

  • Construction and configuration of the customer’s gas facilities.
  • Presence of rust, moisture, liquids or other substances in the pipe.
  • Gas composition, pressure and flow. 

Intermittent, little or no gas flow over an extended period of time may also result in the loss of odorant until gas flow increases or becomes more frequent.

Remember, do not rely on your sense of smell alone to detect the presence of natural gas.

Be Aware of Pipeline Locations

Use the Tess Interactive House Render as a guideline where pipelines may be located. It is still important to call 811 before digging to confirm the locations of your pipelines. Many major pipelines are marked, but you should know the location of your gas meter and be cautious when digging in areas where lines may extend to the meter.

For more information or to report leaking or damaged pipelines call the location nearest you.

Hattiesburg:     (601) 544-6001
Magee:             (601) 849-3751
Pearl:                (601) 939-3275

If after hours:

Hattiesburg:     (601) 544-6001
Magee:             1-877-945-5427 (1-877-WILLGAS) **toll free
Pearl:                (601) 939-3275

*Anytime in which you cannot get through to Willmut Gas, CALL 911!

Your Home's Gas Lines

Willmut Gas maintains natural gas piping along roadways and up to and including your gas meter. Each customer is responsible for the periodic inspection of all above ground and buried piping on the “house side” of the meter. If you notice leaking, corroded piping, or any unsafe condition, you should report the problem to Willmut Gas immediately at 1-877-945-5427 or have a qualified contractor repair the piping.

 

Check Your Appliance Connections

Gas connectors need to be inspected regulary, and replaced as needed.  Certain kinds of flexible connectors manuactured between 1970 and 1980 may fail over time and need to be replaced.

Only a qualified professional should check your connector and replace it if needed.  Don't try and do this yourself, because  brittle connectors could fail with minimal movement.

After disconnectng gas appliance, gas connectors should always be removed and the fuel line should be plugged and capped.  It's a good idea to replace approved flexible connectors once every ten years.

Gas pipes should be properly maintained and never use for unintended uses such as hanging clothes.

Excess Flow Valves

Safety is a core value at Willmut. We take this responsibility seriously, so we want to inform you about a recent federal regulation concerning gas pipeline safety. You have the option to request installation of an Excess Flow Valve (EFV) on your existing gas service line. An EFV is a mechanical safety device installed near the gas main on the natural gas service line to your meter. In the event of a service line break, this device would activate to minimize the flow of gas. For example, if an excavator accidentally digs into your gas service line in your yard, the EFV would automatically minimize the flow of gas at the location of the damage. 
 

EFV Information and Conditions

To install an EFV, an excavation is required where the existing natural gas service line connects to the natural gas main. Your gas service would also be interrupted for a short period of time while we install this equipment. Many customers already have an EFV installed on their existing service line. To find out if you have one, look at your gas meter and see if there is a small tag attached to the meter setup that identifies an EFV being on the service. EFVs will not operate on all gas service lines, however. If you are interested, we will need to do an analysis to determine if one is possible for your service. If your service is determine to be eligible and you choose to add the optional equipment, you will be charged a one-time fee to cover the cost of the installation. Our goal is to keep the cost of this installation as low as possible. The minimum cost is expected to be $1200. Costs may increase with restoration efforts, including paving and reseeding grassy areas. To learn more, please give us a call: 601-544-6001